Making a Purchase
Making a purchase could not be easier. Just browse our Catalogue. Any items that you wish to buy just add them to your shopping cart by click the "add to cart" button
Be sure to choose your fabric colour from the drop down list. This shows the available fabric colours for the product.
Fabric charts can be found at the top of each product page that requires them.
Be sure to select any product enhancements available that you require using the tick boxes provided.
You will be taken to a page where you choose how many you require and asked to confirm your selection.
After a few seconds you will bounced back to the product page you were on. You can continue shopping or add more of the same product but in a different colour
If you are having any problems, call us on 01276 23903 and we will do it for you. |
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Checkout
After you have finished your selection, click on "checkout" and you will be asked for a few details that we need, to be able to satisfy your order.
The required fields are highlighted
Don't forget to print your VAT |
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Making changes
You can amend your selection at any time by clicking the "View Cart" in the nav-bar above.
Here you can adjust the contents of your cart |
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Navigation
You can go to the Main page at any time by clicking "store top" in the nav bar
Return to previous pages by using the back button on your browser or clicking the "up a level" button in the nav bar
Navigation links are placed top and bottom of the page. Click on the name of the previous page to go back.
Product section links are provided on the top of the page and down the left hand side and also on the footer of each page
There is a "back to top" button at the footer of each page |
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Searching
A quick search is provided in the header of each page
Click on "search" button in the nav bar for searching by word or price range
Click on "Thumbnail search" from main page or left |
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Delivery
We will normally send your order to you in 2-14 working days by Courier service which will deliver between the hours of 9am and 5:30 pm Monday to Friday.
Please ensure someone is at the delivery address to recieve the goods.
Re-delivery can incur a charge.
For delivery at a specific time, there is a charge (please call).
Please ensure you check goods on delivery before signing. If you are unable to check your goods please sign for them and add statement "unchecked for damage". If damage is apparent please sign "goods damaged" or refuse delivery and contact us immediately.
For international orders please contact us on (44) 1276 23903 for schedule
Most chairs are supplied self- assembly |
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Back orders
If your item is not in stock, (usually no buy button) we will back order for you - please call. You will always be phoned or emailed with the option to amend or cancel your order if you would rather not wait |
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Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
your name
address
phone number
email address
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us. |
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